Marine COUSSEAU

Responsable commerciale France

 

Tel.: + 06 45 32 75 83

Mail : mc@ab2pro.com

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Frequently Asked Questions

Please read our FAQ before sending us a message.

All prices are in Euros, VAT & all taxes included (applicable rate at the time of invoicing). They are not guaranteed. We reserve the right at any time to change, informing the buyer in writing beforehand. They do not include participation in the packaging or transport costs are not included and shown on our business documents and on the website. In case of partial delivery of an order, from packing and shipping will once borne by the buyer unless there is a contract with successive performance.

The buyer has a period of 14 days from the date of delivery to return the item for exchange or refund without penalty except for return shipping costs. Any item, excluding those specially prepared for the buyer can be exchanged provided it has not been worn, it is in perfect condition for resale, it is returned within 14 days after delivery, must be accompanied the delivery note and / or invoice, in its original packaging and be strictly standard. Incomplete products, damaged or soiled (product and / or packaging) by Buyer or having been subject to abnormal use other than a single test are not included.
packaging costs and shipping related to returns to the seller.
The refund application shall be considered only after receipt of the goods in our warehouse in Budapest. Reimbursement by Abprotec will be by bank transfer.

Payments must be made either by check to the order by bank transfer (subject to acceptance by our accounting department) or by credit card at home Abprotec without deduction of discount, expenses and any other taxes within 30 days the receipt of the order or, if applicable, the receipt of the partial delivery.
The buyer is forbidden to take a claim against the seller reason to modify or defer settlement of a maturity in whole or in part.
Non-payment of a bill or invoice when due, as well as the retention within 8 days of a draft sent to the acceptance will, at our will, make due immediately all bills or drafts established, although not yet due, and allow us to suspend all current orders and / or terminate them. This will also result in penalties at 5 times the rate of legal interest increased for recovery costs. Any invoice recovered by litigation department will be increased as a penalty clause, not reducible to an indemnity equal to 15% of the sums due, in addition to legal interest and any legal costs. A lump sum for € 40 recovery fee applies (pursuant to Decree No. 2012-1115).
No deduction or reduction is allowed in case of complaints, claims, or claims against the buyer-recognized Abprotec.
Payments must be made when secondary elements missing by mistake. Moreover, Abprotec fee summing charges for missed payments.

Our goods travel at the risk of the purchaser, despite the retention of title clause, whatever shipping terms and even as the price would be set free. Any reservations must imperatively be made on the delivery note upon delivery of goods and must be notified to him and to ourselves as provided by law.

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